Privacy Policy

At Phonexi Tech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Delivery Address
• Payment Information (processed securely by our payment provider)
• Order History
• Device Information (Browser, IP Address, Operating System)

2. How We Use Your Information

Your information is used to:

• Process and manage your orders.
• Deliver products to your provided address.
• Respond to your enquiries and provide customer support.
• Send order confirmations and delivery updates.
• Improve our website, products, and customer experience.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory requirements.

3. Payment Security

We do not store your complete debit or credit card details on our servers. All payments are processed securely through trusted third-party payment gateways using industry-standard encryption technology.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as:

• Secure payment processors
• Delivery partners
• Technology and hosting providers
• Government authorities where required by law

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil your orders, comply with legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Depending on your local laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Withdraw consent for marketing communications.
• Request information about how your data is used.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Email: support@thephonexitech.com